Privacy Policy
At Renova, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Data Protection (Jersey) Law 2018 and other relevant regulations in Jersey, Channel Islands.
Information We Collect
We may collect personal identification information such as your name, contact details, and any other information you provide when requesting a quote, booking a service, or communicating with us. Additionally, we gather project-related information, including details about your renovation project, specifications, preferences, and feedback. We also collect technical data about your visit to our website, such as your IP address, browser type, and usage data.
How We Use Your Information
We use your information to manage renovation projects, including scheduling, providing updates, and maintaining communication. Your data also helps us deliver customer service by responding to inquiries, processing requests, and offering support. With your consent, we may use your information to send you updates about our services, promotions, and other relevant information. Furthermore, we analyse feedback and usage patterns to improve our services and website functionality. Additionally, we may use your data to meet legal obligations and protect our rights, property, and the safety of others.
Data Sharing and Disclosure
We do not sell or trade your personal information. However, we may share your data with trusted partners and subcontractors who assist us in delivering renovation services, provided they adhere to strict confidentiality agreements. We may also disclose your information if required by law or to protect our rights, property, or the safety of others.
Your Rights
Under the Data Protection (Jersey) Law 2018, you have the right to request access to the personal data we hold about you. You can also ask for corrections to any inaccurate or incomplete information, request the deletion of your data in certain circumstances, and object to or restrict the processing of your data. If you have given consent for processing, you can withdraw it at any time. To exercise these rights, please contact us using the details provided below.
Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how you use our website and personalize your experience. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
For any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Renova
info@renova.je
07829 998 998
By using our website and services, you acknowledge that you have read and agree to this Privacy Policy.
